PAYMENT OPTIONS
Credit Cards
SD Mustang Accessories accepts Visa, Master Card, American Express and Discover credit cards for orders. During checkout, provide your billing address and telephone number in the spaces provided. Be sure to use the address and phone number exactly as it appears on your credit card statement. Incorrect information may cause a delay in processing your order.
PayPal
PayPal allows anyone with an email address to securely, conveniently, and cost-effectively send and receive payments online. PayPal is far less time-consuming than making a trip to the ATM or writing and mailing paper checks. And unlike checks, which can take days to clear, most PayPal transactions clear instantly unless an e-check is used and that usually takes about 5-7 business days to clear.
SALES TAX
Orders shipped to customers outside of California are sales tax-free. Orders shipped within California will be charged sales tax, which is automatically computed during checkout based on your Shipping Address. The tax amount will be reflected on your order before it is placed.
SAFE & SECURE SHOPPING
Shopping with SD Mustang Accessories ,
you never have to worry about credit card safety. We guarantee that
every transaction you make with SD Mustang Accessories will be safe. sdmustangaccessories.com servers use Secure Sockets Layer (SSL), an
encryption technology that works with Mozilla Firefox, Microsoft
Internet Explorer, Opera, and AOL. This ensures that only SD Mustang Accessories can see your personal information. We reveal only the last
four digits of your credit card numbers when confirming an order. We
will, however, transmit the entire credit card number to the appropriate
credit card company during order processing. When you enter a secured
portion of our site, an image of a closed lock or a solid key should
appear in your browser window. If you click on this image, a pop-up
window displaying site-security information will appear. This
certificate guarantees that your personal information is being
transmitted in secure (encrypted) form to a sdmustangaccessories.com Web
server.
PROBLEMS WITH E-MAIL
If you have emailed any of our
departments, but have not received a response, it may be that our email
replies are being blocked by your browser settings, spam filters or by
your internet service provider (ISP). Even legitimate commercial email,
like email from our customer service departments or Order Status
notifications can be blocked. If you believe this is happening, you may
be able to add us to your Safe Sender List or address book to eliminate
the problem. You may also want to review the help section of your email
program or contact your ISP and see how to loosen the settings that
filter or block email that you receive. Once you've made changes to your
settings, email us once more and we'll gladly answer your question
again.
PRIVACY
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SD Mustang Accessories collects certain
anonymous data regarding website usage. This information does not
personally identify users, and is gathered only to improve the
performance of the website. The anonymous data collected by the Brake
Performance. website can include information such as the type of browser
you are using, browsing patterns, originating web pages, number of
visits, vehicle selections, pages viewed, length of visit, etc.
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You may also be asked to provide personally identifiable information on the Brake Performance website, which may include your name, address, telephone number, and e-mail address. In addition, if a purchase is made, we collect credit card information, billing and shipping address, customer information, vehicle information, and prior purchases. This information can be gathered when feedback or e-mails are sent to SD Mustang Accessories when you register for services, or make purchases via the website.
In all such cases you have the option of providing us with personally identifiable information. You may always choose not to provide the requested information, but you then may not be able to participate in the particular activity that requires such information. If you do provide us with your personally identifiable information, you agree that we may contact you to provide you with information we believe may be of interest to you.
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We use cookies to track certain
browsing patterns on the website. Cookies are small bits of data cached
in a user's browser. Brake Performance utilizes cookies to personalize
your experience on sdmustangaccessories.com, assist you in using sdmustangaccessories.com and allow us to compile site usage statistics to
better improve our goods, services and products. Cookies may also be
used to conduct marketing and promotional efforts, tailor advertisements
to your browser, or determine the popularity of our content. The
cookies collect certain identifying information, including a visitor ID
that will, in certain circumstances, be matched with personally
identifiable information. However, no other user information is gathered
by cookies.
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We will not sell, trade or rent your
personally identifiable information collected on the site to others.
The information collected by our site is used to confirm and process
orders, to keep you informed about your order status, to notify you of
products or special offers that may be of interest to you, to obtain
reviews, ratings or testimonials relating to your experience with sdmustangaccessories.com products purchased, and for statistical purposes
for improving our site. We will only disclose your personally
identifiable information to third parties to process your payment and
complete your order. For example, we must release your credit card
number to confirm payment; and release your mailing address information
to the delivery service to deliver products that you ordered.
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Children are not permitted to use
the sdmustangaccessories.com website or services, and SD Mustang Accessories
requests that children not submit any personal information to the
website. SD Mustang Accessories does not knowingly collect personal
information from children.
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SD Mustang Accessories may be forced to
provide personally identifiable information in response to a law
enforcement agency's request, subpoena, court order, or other such
request required by law. Your personally identifiable information may be
provided to a party if SD Mustang Accessories files for bankruptcy, or
there is a transfer of the assets or ownership of SD Mustang Accessories in
connection with proposed or consummated corporate reorganizations, such
as mergers or acquisitions.
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TERMS & CONDITIONS
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NOTE: All prices are subject to change without prior notice.
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| This website may contain
typographical errors or inaccuracies and may not be complete or current. SD Mustang Accessories therefore reserves the right to correct any errors,
inaccuracies or omissions (including after an order has been submitted)
and to change or update information at any time without prior notice.
Please note that such errors, inaccuracies or omissions may relate to
pricing and availability, and we reserve the right to cancel or refuse
to accept any order placed based on incorrect pricing or availability
information. We apologize for any inconvenience.
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We allow our customers to return or
exchange unused items purchased from us as long as a request is made
within 30 (thirty) days of receipt of product. If you are not pleased
with your purchase you can return it for a refund so long as you follow
the guidelines listed below. Once item has been installed on vehicle,
unless defective, cannot be returned.
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A refund or exchange of a product
will be processed only if it accompanied by the original sales invoice.
Return freight charges are not reimbursable.
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All returned orders will be charged a 20% restocking fee. Any orders placed then canceled within the same business day,
will be subject to a $10.00 bank cancellation fee. Any order canceled on the next business day and beyond, will be
charged a 20% restocking fee. If an order is shipped then canceled, it will fall under the 20% restocking fee if returned.
No Returns after 30-days.
Any product that is refused upon delivery, the customer is responsible
for all shipping and cancellation fees of canceled orders.
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We will exchange any UNUSED
UNDAMAGED item for another item of equal value. If the new item is of
greater value, customer will be responsible for any price difference. If
new item is of lesser value, the difference will be credited to the
customers account minus the 20% restocking fee. Customer is responsible
for all shipping of exchanged items.
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| We do not cover lost or stolen
packages mailed back by the customer containing the parts being claimed
under warranty. Because the customer is the shipper, he or she is the
only one who can file any lost claim with the shipping company.
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International Orders
Shipping charges both ways for any
cancellations, returns or warranty claims outside the Continental USA
will be the responsibility of the customer. Brake Performance under No
circumstance will pay for any shipping costs.
Prices and shipping fees do not include Brokerage fees, Import duties, VAT or tariffs; these are the responsibility of the customer and are usually collected upon delivery.
REFUNDS
Any refund or credit approval will
be credited to your paypal account, or credit card within 72 hours.
Please be aware that your bank may take 5-10 business days to post to
your credit card. If you do not receive a credit after 14 days please
email our customer service at stangaccessories@aol.com.
ERRORS AND MISTAKES
If a return request is due to an
error on the part of SD Mustang Accessories we will arrange for return
shipping by use of a call tag or shipping return label. If the part is
not ready to be picked up, it then becomes the customer's responsibility
to arrange return shipping back, and at NO time will a second call tag
or return label be issued.
On returns where Brake Performance is not at fault, or where the
customer chose the incorrect vehicle application, the customer will be
responsible for all return shipping charges and a 20% restocking fee.
DAMAGE AND LOSS
Once the package leaves SD Mustang Accessories facility, SD Mustang Accessories is responsible for the package arriving at the customers address. SD Mustang Accessories packages every item with the best protection possible to prevent shipping damage.
If you receive a damaged part, DO NOT accept the package and have the shipping company immediately return it to the sender.
If the shipping company has left a damaged package in your absence, immediately contact the shipping company and have the package returned to the sender. Missing, damaged or incorrect parts are non-returnable after 30 business days, regardless of the
party at fault. Please contact us immediately if any of the above
occurs. Our liability does not cover lost or stolen packages mailed back by the customer containing the parts being claimed under the warranty. Because the customer is the shipper, he
or she is the only one who can file any lost claim with the shipping
company. Therefor, the claim must be coordinated and processed through
the shipping company.
Loss to parcels shipped to the 50 US States and
US Territories:
SD Mustang Accessories does not have any
responsibility for loss to shipped items unless an insured shipping
method is chosen by the customer. We offer insured shipping options which may
be selected at your discretion. When you select insured shipping, your parcel
is either insured through a third party or self insured by SD Mustang
Accessories, at our discretion. If you do not purchase the insurance, you
assume all risk of loss or damage. We handle insurance claims for you on all
insured parcels. There is a 21 day waiting period for filing a claim on a lost
domestic parcel. Claims can be started immediately on damaged parcels. If you
purchase insured shipping, your order will be reshipped when available, after
the waiting period, as soon as you provide all information, materials and/or
statements required for filing the claim. If you select a shipping method that
does not include insurance, you have no recourse against SD Mustang Accessories.
Warranty- All leds products come with 30 days
replacement, return item(s) must have to be in original
condition/package with reasonable wear and tear. All faulty due to
improper installation, any physical damage of any modified will void
your warranty.
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Buyer will respond for return
shipping cost and we will pay for the resend cost. Unless the return is a
result of our mistake (wrong item), in that case we’ll pay for shipping
both way of shipping for exchange/replacement is requested Please
contact us first to resolve any problems that you may have. -
You must contact us confirmed for
exchange within 7 days base on tracking number.Any exchange request
after the time frame will not be accepted.
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We reserve the right to change our prices,
terms, conditions, and policies at any time. By submitting your order
for purchase, you are indicating that you have read and accept the terms
of these policies.
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